AODA MULTI-YEAR PLAN

Purpose

Statement of Commitment

Definitions

1. Alternative Format: Any other ways of publishing information beyond traditional printing (i.e. large print, audio format, etc).
2. Assistive Device: Is a tool, technology or other mechanism that enables a person with a disability to do everyday tasks and activities such as moving, communicating or lifting. Personal assistive devices can include wheelchairs, hearing aids, white canes or speech amplification devices.
3. Customer: Any person who receives goods or services.
4. Disability: Definition of disability found in the Ontario Human Rights Code:
   • Any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical coordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device;
   • A condition of mental impairment or a developmental disability;
   • A learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language;
   • A mental disorder; or
   • An injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997.
5. Associate: Any person who works for or provides services to Lynch on a full- or part-time basis.
6. Person with a Disability: Those individuals with a disability as defined under the Ontario Human Rights Code.

Standards of Accessibility under AODA

1. General Requirements
   • Accessible Emergency Information
     • Emergency procedures and public emergency safety information that is prepared by Lynch and made available to the public is made available in an accessible format or with appropriate communication supports, as soon as practicable, upon request.
   • Accessibility Policies and Plans
     • Lynch has developed, implemented and maintained a multi-year plan that outlines strategies and actions to identify, prevent and remove barriers for people with disabilities.
2. Training
   • Lynch ensures training is provided to associates on the standards set by provincial legislation regarding accessibility as well as any aspect of local human rights legislation relating to persons with disabilities. Training is:
     • appropriate to the duties of the person undergoing training;
     • provided before or as soon as possible after the person commences job duties and whenever Lynch alters its policies or practices regarding accessibility.

Customer Service Standard

Information and Communications Standard

Employment Standard

1. Recruitment
   • Lynch notifies all internal and external job applicants, in job postings and when inviting an applicant to an interview or assessment, that accommodation is available upon request. When arranging accommodation, Lynch will consult with the job applicant to determine their specific accessibility needs.
2. Documented Individual Accommodation Plans
   • Lynch is committed to producing and providing documented individual accommodation plans. Associates requiring accommodation should advise Human Resources of their need for accommodation. Associates may be required to support their request with medical documentation.
3. Return to Work
   • Lynch is committed to developing and putting in place a process for developing individual accommodation plans and return-to-work policies for associates that have been absent due to a disability. Associates should notify Human Resources of an impending return as far in advance as possible.
4. Performance Management & Career Development
   • Lynch is committed to ensuring the accessibility needs of Associates with disabilities’ needs are taken into account with regards to performance management and career development.

Design of Public Spaces

• Lynch will establish plans to meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces. Lynch will take appropriate measures to prevent service disruptions to its accessible parts of its public spaces. In the event of a service disruption, we will notify the public of the service disruptions and alternatives available.

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